The stuff people often ask
Wondering how this all works? We've answered the big questions right here so you can book with peace of mind.
How do I lock in a Willys tour?
Easy shoot us a WhatsApp, drop a message on our site, or book directly online. We definitely recommend booking early, especially if you're coming during the busy season.
What if I need to cancel?
Please give us at least 14 days' notice if you need to cancel or change your dates. Cancellations within 14 days may be subject to a fee, since we'll already have the jeep and guide locked in for you.
When do we actually start?
It totally depends on your schedule. Tell us what time works well for you and we'll make sure our driver is waiting engine warmed up and ready to go.
My flight lands super late. Is that an issue?
Not at all! We offer late-night airport pickups. Just let us know your flight details and we'll have someone there holding a sign for you, no matter how late it gets.
What's included when we ride?
Usually, you get your friendly local guide, bottled water, and a pleasant experience. Check the tour page for the full list of what's included before you book.
Can we bring a kid seat or tweak the route?
Absolutely. Let us know what you need beforehand. We can arrange a child seat and adjust the itinerary for your group. It's your adventure, we are happy to assist.
Are kids allowed on the Willys?
Kids usually love it, it's a fun ride for them! We just ask that you leave the pets at home, so the jeep stays clean for the next crew.
Do you take last-minute bookings?
Unfortunately, no. We require bookings to be made at least one day in advance to ensure our jeeps and drivers are fully prepared for your adventure.
How do I pay?
We keep it simple: bank transfers, credit cards (Visa, Mastercard), or local e-wallets like QRIS, Gopay, and OVO.